We have been without internet for the past week. Verizon has been good and bad to us. As you know, we have been in the state of Kentucky since last April. There are very few Verizon towers in Kentucky and we have never upgraded to a 4 G. I received a call from Verizon about 4 weeks ago and they offered me a deal for a 4 G air card for free and a monthly fee of $50 for 5 gigs. If I go over, I can buy an additional gig for $10. The reason…we have been costing Verizon a lot of money. I found our that Verizon is billed for the usage of other towers. Here in Kentucky the towers are mostly Bluegrass Cellular and I guess we have been costing a lot more than our monthly Verizon fee we pay. So I agreed to this deal.
Verizon sent the new equipment to our address here in Kentucky. Last Tuesday, I tried to activate the new 4G air card. First, I knew that I would have to update my cradle point router so before I had the old one turned off, I did that. Okay, I was ready to activate the new one. I spent a couple of hours on the phone with different people and I couldn’t get it activated. Finally, the last person I spoke to asked me where I was. I told her I was in Kentucky. That’s when I was told, I NEEDED TO BE CLOSE TO A VERIZON TOWER TO ACTIVATE IT!!!!! What the heck! So I couldn’t even reactivate the old one. (They have put a credit on my account for the inconvenience!)
When you are living on the road as we are, internet becomes so very important. Everything I do is on line. We went to breakfast on Wednesday morning so I could do my banking! I went to McDonald’s on Saturday so I could get directions when we leave today. We are heading out to Nashville today, so I am hoping that I can get my internet up and running tonight.
I have a weather app on my phone so we have been able to get that. And I have Facebook on my phone so I can keep up that way. But, once I get my internet back, I am going to have a lot of blogs to catch up on!
I have my internet back! Yeah!!
Verizon sent the new equipment to our address here in Kentucky. Last Tuesday, I tried to activate the new 4G air card. First, I knew that I would have to update my cradle point router so before I had the old one turned off, I did that. Okay, I was ready to activate the new one. I spent a couple of hours on the phone with different people and I couldn’t get it activated. Finally, the last person I spoke to asked me where I was. I told her I was in Kentucky. That’s when I was told, I NEEDED TO BE CLOSE TO A VERIZON TOWER TO ACTIVATE IT!!!!! What the heck! So I couldn’t even reactivate the old one. (They have put a credit on my account for the inconvenience!)
When you are living on the road as we are, internet becomes so very important. Everything I do is on line. We went to breakfast on Wednesday morning so I could do my banking! I went to McDonald’s on Saturday so I could get directions when we leave today. We are heading out to Nashville today, so I am hoping that I can get my internet up and running tonight.
I have a weather app on my phone so we have been able to get that. And I have Facebook on my phone so I can keep up that way. But, once I get my internet back, I am going to have a lot of blogs to catch up on!
I have my internet back! Yeah!!
Yep, we had a similar problem there ! We usually turn off our Verizon MiFi and use the campground wifi.
ReplyDeleteThis is so typical. Sell you a system you can't activate in the area they know you are in. Sprint once sold us a system to use as fulltimers then kicked up off because we were roaming too much. Huh? What did they think fulltimers do?
ReplyDeleteLinda - Being Canadian we use Virgin Broadband 2 Go and fill it up once a month. We get 3 g's for $35.00 a month. With a pay-as-you go we don't have to do anything with it for the 6 months we are in Canada and it's ready to go again when we come back. It almost never lets us down.
ReplyDelete