Wednesday, March 24, 2010

Standing on the corner in Winslow Arizona

Not really...but words to a song. Name that Tune!!!

We left Needles this morning headed for Kingman to get our oil changed. I had checked the RV Service Review website and located a truck stop in Kingman. The reviews were all good so we thought that it would be a simple matter to stop there and get the job done. How wrong we were!!

We arrived at 10:30am and we were told that they could get to us in about 1/2 hour. Off we went to Dennys for breakfast. At 11:00 they called us with an estimate of the job. More than we thought but it had to be done so we said start. They said it was 1 1/2 to 2 hour job. At 2:00pm still not a word from them. At this time we are sitting in their waiting room and Ed finally went to see what the hold up was. It seems they had been finished since 12:30 and couldn't get it started!!! We were very angry. Here we are at a Freightliner repair facility and they couldn't get our motorhome started after they changed the oil!! They got air in the fuel line somehow! At 3:00 I noticed that the motorhome was out of the shop and sitting in their lot. At 3:30 Ed went back to see what was going on and they said "Oh its done!!!" Then they had the nerve to try to charge us the labor for trying to get it started again!! Needless to say, we had that removed from the final bill. Stay away from Great West Truck Center in Kingman Arizona!!!

It's over now, and its done for another 10,000 miles. Sure could tell the difference in climbing over the mountains though. Tomorrow I'll do a milage check to see how we are doing.

We are now in Walmart in Winslow Arizona and hope to make it to Santa Rosa, New Mexico tomorrow. Hope to be in Livingston by Saturday.

4 comments:

  1. They had you captive so it's amazing they even reduced the bill. Thank goodness!

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  2. Thanks. I put the Great West Truck Center on my list of places not to go to.

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  3. Take it Easy! By the Eagles...Good Tune! Sounds like you need to heed this....hope you have a less adventurous trip this time. Mskay

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  4. I finally added myself as a follower. I'm not sure why I didn't do it sooner - just a little slow. But now I can keep up with you guys. I was sure sorry we weren't able to spend some time together in Death Valley. But we'll just track you down somewhere else. Safe traveling.

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